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Client Flow and Summary

Explore the client detail page: process summary, goal tracking, pinned note, detail windows, breakthrough moments, and financial status card.

10 min
Easy

Overview

The client detail page has a three-column layout. The left column shows next appointment, pinned note, and financial status cards. The center features the Client Flow — a chronological timeline of sessions, notes, goals, and breakthrough moments. The right column contains tabbed panels for Summary, Goals, Profile, and Finance.

How to Reach This Page

Follow these steps to reach the client summary tab:

1

Go to Clients Page

Navigate to the "Clients" page from the top menu.

2

Select a Client

Click on a client from the list to open their detail page.

3

View Summary Tab

The Summary tab is displayed by default when the client detail page opens.

Process Summary

The process summary card displays key timeline information and session distribution for the client's therapy journey.

Timeline

The timeline card includes the following information:

Start Date

Date of the first attended session

Duration

Time elapsed from start to today

Last Session

Date of the most recent session

Session Breakdown

Sessions are displayed in a 2x2 grid across four categories:

Attended

Sessions the client attended

Scheduled

Sessions planned for the future

Cancelled

Sessions that were cancelled

No-show

Sessions the client did not attend

Tip
Attended and Scheduled statuses are determined automatically by the system. If a session is not marked as cancelled or no-show, it is shown as "Scheduled" if the session date is in the future, or "Attended" if the date has passed.
Tip
The info icon next to session counts shows a tooltip explaining how these metrics are calculated.

Goal Summary

The goal summary card provides a quick assessment of the client's set goals. For creating and tracking goals, see the Client Goals guide.

Active Goals

Number of ongoing goals

Completed Goals

Number of successfully completed goals

Average Progress

Average progress percentage of all active goals, with a visual indicator

Breakthroughs

Total number of recorded breakthrough moments

Tip
The info icon next to goal counts shows a tooltip explaining how these metrics are calculated.
Tip
Click any goal to view its details in the panel on the right.

Pinned Note

One note can be pinned per client. The pinned note appears in the left sidebar for quick access.

One per client

Only one note can be pinned per client.

Note preview

The note title and type are shown on the summary card.

Quick actions

Options to unpin and view in editor

Note selection

The note to pin is selected via a window.

Tip
Pin frequently referenced notes like initial assessments or treatment plans for quick access.

Client Flow

The client flow is one of Mindora's most powerful features. Sessions, clinical notes, goals set, goals completed, and breakthrough moments are unified in a single chronological timeline. This lets you see the entire therapy process at a glance — what was discussed in which session, what was written in which note type, when goals were set and completed, and when breakthroughs occurred.

Event types

Sessions, notes, goals set, goals completed, and breakthrough moments

Filtering

Filter by sessions, notes, goals, completed goals, and breakthrough moments.

Upcoming session limit

To keep the flow clean, only the nearest 3 upcoming sessions are shown. All past sessions always remain visible.

Grouping

Events are grouped and displayed by month.

Pagination

15 items load at a time, continue with "Load more".

Detail window

Click any item to open its detail window.

Tip
To get the most out of the client flow, we strongly recommend using note types actively. Different note types like Session Note, Formulation, and Treatment Plan are shown with distinct icons in the flow, visually clarifying what stage the process is at. For details, see the Note Types and Categories guide.
Tip
Use flow filters to focus on specific event types. For example, filter only breakthrough moments to track turning points in therapy.

Flow Card Features

Flow cards provide rich information and interaction. Each card type includes different features:

Session Card

Date, session number, status label (Upcoming/Completed/Cancelled), session modes, mental state indicator, and linked note count. For past sessions, modes and mental state can be changed directly on the card.

Note Card

Note title, type, template name, tags (first 3), linked session reference, and edited date. Notes containing breakthrough moments are marked with a purple indicator.

Goal Card

Goal set and goal completed events appear as separate cards. Completion cards include goal status label.

Breakthrough Card

Shows the breakthrough source (session or note), quoted text snippet, and linked goal information. For details, see the Breakthrough Moments guide.

Tip
You can update session modes and mental state assessment directly on the flow card for past sessions — no need to navigate to a separate page. For details, see the Session Mode and MSE guide.

Context Menu

The three-dot menu in the top-right corner of session and note cards provides quick actions:

Session menu

Go to session detail, view in calendar, edit appointment (upcoming sessions), add new note, mark/unmark as breakthrough, and delete session

Note menu

Open note (in editor), change pinned note, and unpin

Detail Windows

When you click an item in the flow, the relevant detail window opens. There are three window types:

Session Detail Window

Date, time, duration, session type (Online/In Person), meeting link, session modes (selectable), mental state, linked notes list, and create new note button

Note Detail Window

Note type, template, tags, linked session, content preview, breakthrough moments, linked goals, and linked notes. "Go to Note" button opens in editor.

Goal Detail Window

Status, progress slider (0-100%), timeline (start, duration, completion), completion summary, related notes, and complete/reactivate buttons

Financial Status Card

The financial status card in the left sidebar provides a quick summary of the client's payment status. For details, see the Client Financial Tracking guide.

Unpaid Amount

Total amount not yet paid

Overdue Amount

Total amount past the payment deadline

Payments Link

Quick link to the detailed payments page

Tip
Archived or deleted clients show a warning bar — all actions are read-only.