mindora

Account Security

Your client data is protected with the highest security standards; two-factor authentication, auto-lock, session management, and access logs keep your account safe at all times.

Account security for therapists illustration: TOTP 2FA, automatic screen lock, session management, and access logs
Two-Factor

Two-Factor Authentication (2FA)

With Google Authenticator or a similar authentication app, add a second security layer to your account.

  • TOTP-based secure authentication
  • Easy setup with QR code
  • 10 one-time recovery codes
  • Disable anytime you want

Step 1: Scan Code

Pair your Authenticator app

Open your Authenticator app and scan the QR code below.

If you can't scan the code, enter the key manually:

JBSW Y3DP EHPK 3PXP

Step 3: Recovery Codes

Save your recovery codes

Save these codes in a safe place. Each code can only be used once. If you lose access to your authenticator app, you can use these codes to log in.

a1b2c3d4e5
f6g7h8i9j0
k1l2m3n4o5
p6q7r8s9t0
u1v2w3x4y5
z6a7b8c9d0
e1f2g3h4i5
j6k7l8m9n0
o1p2q3r4s5
t6u7v8w9x0
Copy All Codes
Session Safety

Automatic Screen Lock

During breaks between clients or when you step away from your desk, your screen locks automatically.

  • Adjustable timer (1-60 minutes)
  • Password or 2FA required to unlock
  • HIPAA-compliant session management
  • Shared computer safety

Clinical Privacy & Auto-Lock

Automatic measures to ensure patient data security when you leave your computer.

Auto-Lock

Lock the app and require password again when inactive.

15

Screen will dim after 15 minutes of inactivity. The recommended maximum duration per HIPAA standards is 15 minutes.

Session Timeout Warning

1:47

Your session is about to expire due to inactivity.

Click the button below to stay logged in.

Device Management

Active Session Management

See which devices you are signed in to; terminate suspicious sessions with one click.

Active Sessions

Chrome 144 · macOS 10.15.7 This Device

Istanbul, TR (88.241.x.x)

Session started: 3 Mar 2026, 09:00

Last active: Now

Safari 18 · iOS 17.4

Ankara, TR (176.23.x.x)

Session started: 2 Mar 2026, 14:30

Last active: 2 hours ago

Audit Trail

Access Logs

Track all security events in your account chronologically.

Login & Session

User logged in
New device login
User logged out
Session terminated

Security

Password changed
MFA enabled
MFA challenge failed
Account locked

Recent Access Logs

DateDeviceIPEvent
3 Mar 2026, 09:41Chrome 144 · macOS 88.241.x.xUser logged in
3 Mar 2026, 09:41Chrome 144 · macOS 88.241.x.xNew device login
2 Mar 2026, 18:20Safari 18 · iOS 176.23.x.xUser logged out
1 Mar 2026, 14:00Firefox 125 · Windows 92.44.x.xPassword changed
28 Feb 2026, 21:30Chrome 144 · Windows 85.102.x.xMFA challenge failed
Overview

Comprehensive Security Tools

Everything you need to protect your account and client data.

01

Two-Factor Authentication

Add a second layer of security with an authenticator app on your phone; even if your password is stolen, your account stays protected.

02

Auto-Lock

After a period of inactivity, the screen locks automatically; on shared computers or when you step away from your desk, client data stays protected.

03

Active Session Management

View all open sessions across your devices; if you notice a suspicious one, terminate it with a single click or sign out of every other device at once.

04

Access Logs

Track all security events in your account in chronological detail: logins, logouts, password changes, MFA events, and more.

05

Strong Password Policy

Minimum length, uppercase/lowercase, number, and special character requirements protect your account from weak passwords.

06

Recovery Codes

Generate one-time recovery codes so you can regain access to your account if you lose your phone; store them in a safe place.

In Practice

Scenarios from Your Daily Practice

See how security features live inside your clinical workflow.

Remote Working Therapist

You work from home and from cafes. Thanks to two-factor authentication, your account stays safe even on public Wi-Fi; auto-lock protects client data when you step away from your laptop.

Shared Computer

You use a shared computer at the clinic. Auto-lock is set to 5 minutes; the screen locks when you step away between clients, and when the next client arrives, data stays protected.

Suspicious Login Detection

You notice a login from an unfamiliar device and location in your access logs. You terminate the suspicious session from the active sessions screen and change your password for safety.

Resources

Learn More

Detailed guide about security settings.

Common Questions

Frequently Asked Questions About Account Security

Common questions about 2FA, screen lock, session management, audit logs, and password recovery.

Couldn't find your answer?Find all the questions and answers on this topic in the Help Center.Go to the Help Center

Ready to Protect Your Client Data?

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